Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Unable to open game stuck at game diagnostics
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Can you tell us more details like which game you trying to play?
If its is AOC then check your installation.
P.S: Feel free to pm me for a more personalized support if you do find me online. I am usually active on all aoc lobbies and available for support. If you don't find me online you can try our help room
Help Lobby
I look forward to helping you.