Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Voobly crashes / drops
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Honestly if you guys lost any of your points due to server ERRORS - You're welcomed to post a match reset request thread on our Complaint section forums. and, our game moderator(s) will look on it.
Have you ever or turnaround to check your end first guys? Just asking - before submitting your crash report logs on here, yet you all make sure to verify your system for any new changes (i.e. Antivirus, Network firewall ect.,)?
We are completely aware and understand with all, that there was a client issues few days back and lately we repaired and tested and released fixed version: 2.2.4.47 update. but though few of your guys are still experiencing the same issues (not everyone) then possibly problem with your side. so, please check if anything altered on your end or not.
Resolution: As mentioned above, Perform a Client Clean Reinstall as follows:
P.S. Further more if anyone submitting your crash logs. Please make sure to mention your operating system (OS) as well.
@ZIF: Reading at your case from here: http://www.voobly.com/forum/thread/237767 it looks like your networking (router) related issue. so follow up your thread as kitt suggested there.
I hope I can help on something this data.
Atte OsmarAoE