Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Made game and client CLEAN installation and...
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https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
https://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client
after doing all that and without any mod installed, i was just testing and voobly has crashed again, i guess is not needed to send the logs or dump files, but if you want, let me know, hope this can be fixed, or this weekend with nations cup tournament incomming will be a nightmare to get the games played and streamed by everyone, and there will be alot people watching.
just in case
Please find your voobly folder (C:\Program Files (x86)\Voobly) and upload Voobly.txt, Voobly(1).txt etc. + minidump (1).dmp to this topic. this helps us finding the cause of the error. You'll have to click "Quick reply" before you type anything to see the upload options of the forum.