Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Game Crash when starting
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i have Voobly installed, for the Game is use the version from HD edition. I can launch a game, get into the lobby, pick a civ and do all the settings. When i start the game, after the countdown and the loading screen, just before the game should start i get the message: "Age of Empires exe does not work anymore and has been ended." (not sure if it is exactly this, i am from Germany so the message is in German).
Note: It doesnt matter if i use WK or not, and it doesnt matter if i use 1.4 or 1.5.
Note: I am able to play the game on HD Edition completely fine.
I have tried: redownloading and installing the game on steam, i have reinstalled Voobly, have reinstalled the compatibility patch, i have reinstalled Voobly and i have reinstalled WK 5.7.
Anything i can do?
from options at the top of a lobby, do the game diagnostic and show here.
off of any game site, does the game load/run ok?
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch