Connection Problem, Download Update.

 [ NPC ]incolorDOISk


Posted 18 June 2018 - 7:08 pm
I can not play because of this problem.

He says that the directory is wrong, but it was always this ... I never had problems, I consulted on voobly and the folder is correct.

I do not use anti virus or firewall

From these problems
Connection lost with the server, and when it enters the RM-DM, it is downloading update but it will not ...
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 [sT]_Virus


Posted 18 June 2018 - 7:27 pm
I am facing the same problem. Request Voobly tech support to assist.
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 ForrestGumper


Posted 18 June 2018 - 7:30 pm
Voobly is dead. They cant help me.
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 [ Epic_]_Yasir__


Posted 18 June 2018 - 7:55 pm
Facing the same problem, And all the technical support guys are sleeping, have been waiting for the last 1 hour in the live help room...
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 Xss


Posted 18 June 2018 - 8:27 pm
i am facing same problem
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 [ Peru ]Sarket


Posted 18 June 2018 - 9:28 pm
please help! i am facing same problem
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 TsKOR


Posted 18 June 2018 - 10:02 pm
Please urgent hellpppp

i am facing same problem on voobly!
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 retiredhero


Posted 18 June 2018 - 10:20 pm
same here. pls fix
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 [sT]Test_the_VVest


Posted 18 June 2018 - 10:23 pm
Jep, the Same Problem for me. Cannt connect to the Server.
>>Could not find game installation directory -- please join a lobby and run game diagnostics <<
>> Downloading Update (Unknown) <<
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 [ NPC ]incolorDOISk


Posted 19 June 2018 - 11:30 pm
fixed here, tnx very much!
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 kitt


Posted 20 June 2018 - 1:05 am
hi
good
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 [ LN ]Begjan


Posted 11 August 2018 - 5:46 am
This morning i got this same problem pls fix it fast. I wanna play...
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 +sunny@voobly

Voobly Team


Posted 11 August 2018 - 1:10 pm
This morning i got this same problem pls fix it fast. I wanna play...

It's always best to create a new thread when you are seeking technical assistance. It is highly unlikely you are affected by the same issue as this was fixed more than a month ago.

If your frequently getting disconnected, you may have a problem with your ISP and may need to speak to them however, before you do so, go through the following checklist to ensure they are all in place:

1. You do not see a fast proxy warning notification when you are in a game room. if you do, you probably have your Voobly NAT port blocked on your network. Login to your router and open the port to your computers IP to address this issue.

2. Add Voobly and the game you play to the exception list in your security apps (Firewall, Antivirus, Antimalware).

3. Run a full scan for malwares using an antimalware program. i would recommed [You must login to view link]

4. If you have multiple devices connected to your router/modem, disconnect them all while playing your games. This will rule out the possibility of low bandwidth or provisioning issue.

P.S: Disconnections once in a blue moon are not a reason to be worried about and is a normal phenomenon. So unless you are getting disconnected quite often or at regular intervals, there is probably no cause for alarm.


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