Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Game launches, configures for a bit then fails to join.

Game launches, configures for a bit then fails to join.
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 Lagston


Join Date: 7 June 2018
Posts:3
Posted 4 July 2018 - 2:21 pm
When I try to play Age of Conquerors with Voobly online, the game runs, configures the game for about a minute then says it failed to join the game. I've had 1 match with no problem, facing another person in the same country.
I am new to Voobly, any help is appreciated.
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 Lagston


Join Date: 7 June 2018
Posts:3
Posted 4 July 2018 - 2:26 pm
re: Turns out singleplayer doesn't work either
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 kitt


Join Date: 13 January 2008
Posts:17680
Posted 4 July 2018 - 2:58 pm
hi
some points you need to check:
from options at the top a lobby, do the network and game diagnostics and show here.

make sure your game is installed from the cd's like this:
Quote:
1) The game installed similar to this for XP/ Vista/ Win7/Win10.32 bit:
C:Program files/Microsoft Games/Age Of Empires11/

The game installed similar to this for Vista/ W7/ W8/ Win10. 64 bit.
C:Program files[86]/Microsoft Games/Age Of Empires11/
install the game as admin, in compatibility mode for xpsp3.

make sure your game/voobly are allowed through your pc firewall/anti-virus.
does the game run ok completely off of voobly?
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 Lagston


Join Date: 7 June 2018
Posts:3
Posted 4 July 2018 - 3:24 pm
I fixed the problem by reinstalling everything ^^' thank you for your time though!
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 kitt


Join Date: 13 January 2008
Posts:17680
Posted 4 July 2018 - 3:49 pm
hi
ok


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