Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Symmetric NAT Help please
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I have a Cianet modem cts2742b-w and cant find the solution for this.
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 2' through port 59120 (this is your WAN or router port)
Received data from 'server 3' through port 57569 (this is your WAN or router port)
Received data from 'server 1' through port 58295 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: Your router assigned different public ports to all the test servers this will make it hard for users to directly connect to you. You will likely see a large number of fast proxies.
For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
Thanks for your help.
Did you forward your 16000 UDP port correctly in your router?
Since you tried, please provide us a screenshot with the router setup you did.
Also, if everything is fine in your side (You put a static IP on your computer and configured it in your router while port forwarding 16000 UDP) , you'll probably need to call your ISP asking them to unblock your 16000 UDP port.
192.168.86.1 is the router ip access.