Hello,
I recently changed my ISP and my voobly had problem in joining. Previously my netcom wireless modem doesnt need port forwarding. I have paid version of portforward software, software said portforwarding was done but port check and voobly check didnt work. Additionally I turned off firwall and antivirus.

Regards,
Nay

Additionally I turned offed firewall and antivirus.

Hello there,

You need to remove all the port forwarding rules you have on your router/modem (except for the last one). I am also assuming that you have not changed your NAT port on Voobly (which is 16000 by default).

After doing the above, if you still have the same problem, then check for UPNP on your router/modem. It should be disabled.

Thanks for quick reply, I did changes as you suggested, rebooted modem but the problem is still the same. And also I checked my ip address and it is statics.

hi with these you either need uninstall [anti-virus] stop them loading to test or set them up properly to allow the game/voobly. you can also see if theres a log that may be useful.
have you set your private pc ip by doing this. [step1/2 and/or, dhcp]: https://www.voobly.com/pages/view/134
if the checker still says port unreachable/not open, then a call to the isp may be of help.

Thanks,

I found out that the new ISP is using dynamic external ip address. I requested them to get a static ip address. Hopefully , it will be soved soon.

Omg, thanks everyone for helping me. It was really a painful experience for one week. I dont exactly know how did I get through cos I did multiple setting attempts, and multiple factory reset to modem (about 30-40 times, lol)

It was probably due to my request for Static IP from my provider or, I saw this hidden firewall in my modem like this,

Anyway, thank again. Thread should be closed.

Regards,
Nay

hi
ok
good news