Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > problem to join game
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Each time I try to open a game , An error message is commig :
''could not initialize graphics system.Make sure that your video card and driver are compatible with directDraw''.
How I can fix the problem ?
Thanks
if you have the steam version of the game, follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.