Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Unable to join
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Anyone have this problem? I have played trough voobly with AIs and it works fine.
thanks
you probably need to allow voobly and the game through your pc firewall and anti-virus.
Mvh
Eric
Är där någon speciell adress man ska göra undantag på i sitt virusprogram tex?
Tack!
Is there any special address to make exceptions to in their virus program, for example?
Jag är inte exakt klar var du är nu.
kan du gå med och spela? värd etc?
vilken brandvägg och AV använder du? vanligtvis bara att placera namnet eller exe i kommer att göra. Du kan lägga till portnummer.
du pratar om en ominstallation, vad har du installerat om? om spelet behöver installeras så här beroende på operativsystem, vilket måste vara aktuellt:
C: Programfiler / Microsoft Games / Age Of Empires11 /
Spelet installerat på liknande sätt som Vista / W7 / W8 / Win10. 64 bitar.
C: Programfiler [86] / Microsoft Games / Age Of Empires11 /
installera spelet som admin, i kompatibilitetsläge för xpsp3.
windows8
Vissa tycker att använda kompatibilitetsläge för w98 eller w95 fungerar bättre. Prova allt om du har problem
checka ut det går ok. sedan an****a sig vredigt och patchar installeras automatiskt.
im not exactly clear were you are now.
can you join and play? host etc?
what firewall and AV are you using? usually just putting the name or the exe in will do. you can add port numbers.
you talk of a reinstall, what have you reinstalled? if the game it needs to be installed like this depending on your operating system, which needs to be up to date:
C:Program files/Microsoft Games/Age Of Empires11/
The game installed similar to this for Vista/ W7/ W8/ Win10. 64 bit.
C:Program files[86]/Microsoft Games/Age Of Empires11/
install the game as admin, in compatibility mode for xpsp3.
windows8
Some find using compatibility mode for w98 or w95 works better. Try all if having a problem
Age of Empires The Conquerors 1c: Game Patch
check off line it runs ok. then join voobly and patches will be auto installed.
[You must login to view link]
First i erased all traces of the program AOEtools, wich according to eric was the source of the problem.
I uninstalled game in steam and the patch from voobly. Now in the voobly-lobby i got this:
Non-DirectPlay game path is 'C:\Users\Henrik\AppData\Roaming\Microsoft Games\Age of Empires ii'
Verifying 'C:\Users\Henrik\AppData\Roaming\Microsoft Games\Age of Empires ii\language_x1.dll' exists...
Failure!
The file was not found at the location the registry said it should be. The registry keys need to either be fixed or the game needs to be moved to the proper location"
So i choosed "Yes" when asked if i would liked to be helped and then it told me voobly couldn´t find were i installed the .exe file. So i manually looked it up and then the update started and the patch got installed(plus some other updates)
And now my diagnostics says the patch is in the right place.
The problem was the AOEtools program. Even tough i uninstalled it and the game there was some traces on the computer under a specific folder of my harddrive. It seems voobly found that after the re-instaltions and told me everything was alright. Now it says:
Non-DirectPlay game path is 'c:\program files (x86)\steam\steamapps\common\age2hd'
Verifying 'ebueulax.dll' exists...
Verifying 'age2_x1\age2_x1.exe' exists...
Verifying 'language_x1_p1.dll' exists...
Verifying 'Sound\music.m3u' exists...
Verifying 'data\graphics.drs' exists...
Verifying 'c:\program files (x86)\steam\steamapps\common\age2hd\age2_x1\age2_x1.exe' exists...
Success!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.0C-VLY'
Verifying 'c:\program files (x86)\steam\steamapps\common\age2hd\language_x1_p1.dll' exists...
Success!
Checking DirectPlay libraries...
Looking for dpwsockx.dll...
Looking for dplayx.dll...
'c:\windows\system32\dplayx.dll' size: 218112 bytes
DirectPlay Init Success!
Scanning installed DirectPlay games...
Age of Empires II - The Conquerors Expansion [found]
Game was found in DirectPlay registry!
DirectPlay play thinks the game is installed at 'c:\program files (x86)\steam\steamapps\common\age2hd'
DirectPlay command line is 'Lobby'
DirectPlay play thinks the game exe is at 'c:\program files (x86)\steam\steamapps\common\age2hd\AGE2_X1\age2_x1.exe'
Verifying file exists... Success!
Scanning 'c:\program files (x86)\voobly\gamedata\AOC\age2_x1.exe'
Success!
Everything looks fine. DirectPlay is configured and the game was found on your harddrive. If you still have problems try rejoining the lobby or restarting your computer.
this is were the game should be: Non-DirectPlay game path is 'c:\program files (x86)\steam\steamapps\common\age2hd'
Non-DirectPlay game path is 'c:\program files (x86)\steam\steamapps\common\age2hd'
Verifying 'ebueulax.dll' exists...
Verifying 'age2_x1\age2_x1.exe' exists...
Verifying 'language_x1_p1.dll' exists...
Verifying 'Sound\music.m3u' exists...
Verifying 'data\graphics.drs' exists...
Verifying 'c:\program files (x86)\steam\steamapps\common\age2hd\age2_x1\age2_x1.exe' exists...
Success!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.0C-VLY'
Verifying 'c:\program files (x86)\steam\steamapps\common\age2hd\language_x1_p1.dll' exists...
Success!
Checking DirectPlay libraries...
Looking for dpwsockx.dll...
Looking for dplayx.dll...
'c:\windows\system32\dplayx.dll' size: 218112 bytes
DirectPlay Init Success!
Scanning installed DirectPlay games...
Age of Empires II - The Conquerors Expansion [found]
Game was found in DirectPlay registry!
DirectPlay play thinks the game is installed at 'c:\program files (x86)\steam\steamapps\common\age2hd'
DirectPlay command line is 'Lobby'
DirectPlay play thinks the game exe is at 'c:\program files (x86)\steam\steamapps\common\age2hd\AGE2_X1\age2_x1.exe'
Verifying file exists... Success!
Scanning 'c:\program files (x86)\voobly\gamedata\AOC\age2_x1.exe'
Success!
Everything looks fine. DirectPlay is configured and the game was found on your harddrive. If you still have problems try rejoining the lobby or restarting your compute
Please make sure your firewall is CORRECTLY configured following this link :
https://support.voobly.com/display/vkb/KB1035+How+to+configure+Windows+Firewall+to+play+on+Voobly
Make sure to follow all steps.
If it still doesn't work, please follow this : https://www.voobly.com/pages/view/1623
If you find it already ticked, untick/tick it and restart your computer.
If it still yet doesn't work, please provide us which Antivirus you're using.
cheers!
Thread closed.