Disconnected Randomly + freezes

 simolkaw


Posted 13 February 2019 - 5:03 pm
Disconnected Randomly 2 times before (last week)
when i check desktop i found voobly disconnected
and show me, choose reconnect - cancel
and today i see a weird issues
we was playing good and all my team doing good
then the game stopped like someone lagged, ok
then all got disconnect and show me i'm victores
i check disktop, found voobly like that !
You must login into Voobly to view image

i go check Match Details (In-Game Chat)

00:39:21 simolkaw: ? (Here when the game freezes)
00:39:21 ilgin38: Chose to continue the game instead of save and exit.
00:39:21 SWOT24: Chose to continue the game instead of save and exit.
00:39:21 _PUNlSHER_: wall wait
00:39:21 wellinever: Chose to continue the game instead of save and exit.
00:39:23 MonsterKOEN resigned
00:39:23 44RTE44 resigned
00:39:23 ilgin38 resigned
00:39:23 SWOT24 resigned
00:39:23 simolkaw resigned

Here the match Details : https://www.voobly.com/match/view/19284640/Match-Details
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 simolkaw


Posted 13 February 2019 - 11:45 pm
The freezing problem occurs the second time today
My team was the winner in this battle, The other team has no chance of resistance
then !! is happened when one of the enemy resigned
All other players got resigned, only one got win

Match Details : https://www.voobly.com/match/view/19286541/Match-Details
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 kitt


Posted 14 February 2019 - 2:32 pm
hi
do the game and network diagnostics from options at the top of a lobby and show here.
have you forwarded any ports on the router, chnged isp or package lately? any major pc changes?
are you connecting by dsl or fibre from a local box?
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 simolkaw


Edited 14 February 2019 - 4:13 pm by simolkaw
game diagnostics
You must login into Voobly to view image


network diagnostics
You must login into Voobly to view image


for me is everything is good playing games on voobly and out of voobly
this problem is happened this week like i said (not only for me)
i post this after an other play post about this issue, to show his not the only one who faced this problem

Edit :
- nothing changed on my network or my computer everything is some like most the time
- DSl ( internet is fine)
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 kitt


Edited 14 February 2019 - 4:22 pm by kitt
hi
there was an update to voobly a few days ago i believe.
a couple thing that may or not help. your game is not in the recommended place. it needs to be like this:
Quote:
1) The game installed similar to this for XP/ Vista/ Win7/Win10.32 bit:
C:Program files/Microsoft Games/Age Of Empires11/

The game installed similar to this for Vista/ W7/ W8/ Win10. 64 bit.
C:Program files[86]/Microsoft Games/Age Of Empires11/
install the game as admin, in compatibility mode for xpsp3.

windows8
Some find using compatibility mode for w98 or w95 works better. Try all if having a problem

as you can see your game and voobly are in different directories. one in D and one in C. both need to be in C:Program files[86]/Microsoft Games/Age Of Empires11 [looks like if you have a 64bit system]
as above.

also
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.
Quote:
have you forwarded any ports on the router,
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 simolkaw


Posted 14 February 2019 - 4:39 pm
Hi,
i play it like that from years never this happened
(only this last week - the re-connect happened 2 times, the freezes 2 time )
the game is not in the recommended (i don't think is the problem) if it, by the last updated
i will give it a try, re-install both the game and voobly ( recommended install )
(i play non-steam version on voobly)
if anything is happened i will update it to you.

Thank you for your time.

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 simolkaw


Edited 21 February 2019 - 8:32 pm by simolkaw
Update:
It happened again (randomly) with no reason, no lag, the game was good
Match Details : https://www.voobly.com/match/view/19331820/Match-Details

As well as you see I did not see any problem from me
is happen randomly to all the players on the match
I noticed only one thing :
it is happen only when a player leaves, resigned, disconnected.

- some screenshots :
in-game
You must login into Voobly to view image

You must login into Voobly to view image


disktop (voobly)
You must login into Voobly to view image


game diagnostics
You must login into Voobly to view image

i was installed game and voobly as you said
C:\Program Files (x86)\Voobly
C:\Program Files (x86)\Microsoft Games\Age of Empires II
C:\Program Files (x86)\Microsoft Games\Age of Empires II\Age2_X1

network diagnostics
You must login into Voobly to view image


if happen again,I will be in line with the situation
There is nothing to do .

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 kitt


Edited 21 February 2019 - 11:29 pm by kitt
hi
it happens some times that a disconected/dropped player seems to screw the game and one player gets the points. that happens to every one.
the above diagnostic is for a cd set up of aoc. you have steam so why not use that set up and see?
Quote:
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.

you have no steam install yet of aoc then there would be nothing to uninstall. the cd/steam version exist in separate places no need to uninstall the cd version.
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 [ Brs ]_infeccao


Posted 23 March 2019 - 2:03 am
here, after 45 minutes of play my vlooby falls and my net continues to run.
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 kitt


Posted 23 March 2019 - 2:27 pm
hi _infeccao
start your own thread.



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