Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > (Problem) 1.0c compatibility pack for Age2HD
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Verifying 'ebueulax.dll' exists...
ebueulax.dll was not found in its proper place.
Your version of the game is not compatible with Voobly.
You must install the most recent 1.0c compatibility pack for Age2HD
Click Yes to have Voobly install the patch for you.
( İm download patch and restart voobly but problem countinue still.
Please perform a clean installtion of Age of Empires II HD, follow this link :
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
Make sure you follow all steps.
And this problem? Playing a game shouldn't be that hard.
-Do you own the game in Steam ?
-Did you use any tool to install your game ?
-Also, did you follow correctly the guide link I showed you before?
* Just Steam and Voobly.
* Yes i did.
Here say everything looks fine . But game doesn't open.
Try to use those recommended settings in your room
https://www.voobly.com/files/view/31695090/db4efrmhsw88gf2wefkakbmj9nqvfr7r/VGR8.png
I'm waiting for help on this. +++++