Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > cant sign in voobly help me please
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check your forwarding is ok and that you have a new private ip forwarded. check your pc firewall allows voobly/game.
is your UAC on?
have you port forwarded any ports on your new router? is voobly/game allowed through your pc firewall and anti-virus?
are there any other web sites you cannt open?
are you connecting from home or some were else?
is your user account control for win10 on?
have you tried uninstalling voobly, reboot the pc, then reinstalling the voobly client?