Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > I'm FP whit all clan members, but no whit other players

I'm FP whit all clan members, but no whit other players

 [ECU']Marthyn


Posted 5 April 2019 - 10:12 pm
Between yesterday and today, i have this problem. I can play all game ok while no been clan members, but if i like play whit they, i'm always fp.
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 kitt


Posted 5 April 2019 - 11:36 pm
hi
is it still the same?
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 [ECU']Marthyn


Posted 6 April 2019 - 12:56 am
Yes, i do the same whit 7 diferent room and i was ok. But when i enter to the clan room, i see to all FP.
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 kitt


Posted 6 April 2019 - 11:10 pm
hi
are you playing from home or a net cafe? any clan members in your home or cafe?
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 [ECU']Marthyn


Posted 8 April 2019 - 5:02 am
If any clan members, i dont know. But i play from my house.
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 +sunny@voobly

Voobly Team


Posted 8 April 2019 - 1:03 pm
Are you using any VPN or proxy server while on Voobly?

Are your clan members from the same geographical location/ region as you are? (possibly also using the same ISP?)

Just to be clear, this has nothing to do with them being in your clan. I would suggest you to change your NAT port to something else (say 27000) instead of the default 16000. You can do this from within Voobly settings.
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 [ECU']Marthyn


Posted 8 April 2019 - 10:48 pm
Yes, i use vpn. I use vpn since 1 year and never had this problem. So, since 4 days. I can change the port, no problem, in fact, i had it. But whitout success. In my clan, only 2 we use vpn. But this problem also have 4 member more. I think that the problem isnt for be clan member, but only have this problem when i play whit they.
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 kitt


Posted 8 April 2019 - 11:22 pm
hi
try logging in through your normal isp no vpn. or use a different vpn app.
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 [ECU']Marthyn


Posted 8 April 2019 - 11:24 pm
I dont can enter normal. I have NAT simetric.
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 kitt


Posted 8 April 2019 - 11:31 pm
hi
have you forwarded port 16000 udp to your pc private ip on your router?
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 [ECU']Marthyn


Posted 8 April 2019 - 11:34 pm
Yes, but no found. I have nat simetric same.
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 kitt


Posted 8 April 2019 - 11:38 pm
hi
use this free app and ssee if port 16000udp is open: [You must login to view link]
whats the modem/router name/model number?
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 [ECU']Marthyn


Posted 8 April 2019 - 11:57 pm
I check this. The program say my port isnt open, but i opened in my router. Router is Sagemcom cs50001
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 kitt


Posted 9 April 2019 - 12:08 am
hi
that is an adapter not a router or modem far as i can see. [ [You must login to view link]] whats the box called that the phon or cable connects to?
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 [ECU']Marthyn


Edited 9 April 2019 - 12:27 am by [ECU']Marthyn
Sorry, is sagemcom f@st 3890 v3 tlc: [You must login to view link]


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