Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Can't log into the client
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Getting message: Network Connection Error [Code: 10000003]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.
I`ve tried to redownload Voobly
Try to follow this guide: [You must login to view link]
Then make sure voobly and the game is added in exception list of your antivirus in case you have.
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