Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Me ayudan con el fp?
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Can you please upload your network diagnostic?
As DNS server put 192.168.1.1,
Makes sure voobly and the game is run as adminsitrators,
Add voobly and game in the exception list of your antivirus,
Follow this guide to set up your firewall: [You must login to view link]
After all restart your pc and modem,
If still will have issues, you should contact your ISP and explain the situation, because from your diagnostic you result in sym. nat, and in that case it's ISP side and we can't do much about it.
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