Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Error how to fix it
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Does it show any Error Code ?
I imagine it's the Voobly's Game Diagnostic window showing up. Try to click "Yes" if you see the option. Voobly will try to fix the issue for you automatically.
Edit: When registry keys are missing, it's oftentimes related with malware. Please run a full scan via your antivirus software or, use this [You must login to view link] (the free download option). Put the malicious files in quarantine and have them removed.
Tell us how it went.
Hello there,
it seems your game is pirated (not a real version) of the game. I suggest you buy the actual version from here: [You must login to view link]
then perform a compatibility patch to play it here on Voobly : [You must login to view link]
Cheers.