Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > FP issue
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Starting networking diagnostics...
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 1' through port 1024 (this is your WAN or router port)
Received data from 'server 2' through port 1024 (this is your WAN or router port)
Received data from 'server 3' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: Not Forwarded
Network Health: Warnings found but probably OK
Recommended Action: if you experience networking problems such fast proxy then port forwarding is recommended. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: You were able to receive traffic on the same port from all the servers, however, you were not able to receive data on the port configured in the Voobly client settings. It is recommended you forward this port in your router to the PC you use to play
Any ideas how to solve this ?
We do not recommend you to use a VPN.
Have you tried to open port UDP 16000 yet? Please, upload your router settings as screenshots here.
IF YES: If you already have a Port Forwarding rule, did you used your IPv4 on it?
Side note: Also make sure UPnP and DMZ are disabled and Voobly/AOE are in in your firewall and antivirus exception list.
If your network diagnostics still fail, contact your ISP to check if they put you in a NAT server or if they block your opened ports.