Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Getting very slow connection
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Scanning...
[Device found]
Description = MiniUPnP daemon
Manufacturer = MiniUPnP
Model = MiniUPnPd
uuid:3ddcd1d3-2380-45f5-b069-fc3497b2d7c2
Setting up port forward (External: 16000 Internal: 16000)
Error: AddPortMapping failed
Scan Don
Log of CAPT_BUND's connection to bhasadaoe1
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| | direct | user proxy | fast proxy | slow proxy |
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| Default Gateway | No | No | No | No |
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| State | Initializing | Dead | Healthy | Healthy |
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| Data Sent | 19 KiB | 0 B | 64 B | 252 B |
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| Data Recv | 0 B | 0 B | 64 B | 252 B |
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| Packet Loss | 0% | n/a | n/a | n/a |
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| % TCP | 0% | n/a | n/a | n/a |
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| Retries | 0 | n/a | n/a | n/a |
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| Redundant | 0 | n/a | n/a | n/a |
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| Seq In | 1 | 1 | 1 | 1 |
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| Seq Out | 1 | 1 | 1 | 1 |
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| Pending Packets | 0 | 0 | 0 | 0 |
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| Reorder Buffer | 0 | 0 | 0 | 0 |
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| # Reconnects | 0 | 0 | 0 | 0 |
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| RTT (Last) | 100ms | n/a | n/a | n/a |
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| RTT (Avg) | 100ms | n/a | n/a | n/a |
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| Max Retry | 0ms | n/a | n/a | n/a |
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| Last Peer Check (Sent) | 386467 | 386467 | 386467 | 386467 |
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| Last Peer Check (Recv) | 386467 | 386467 | 386467 | 386467 |
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| Max Retry | 0ms | n/a | n/a | n/a |
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| Packets TX/sec (Last) | 30 | n/a | n/a | n/a |
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| Packets TX/sec (Avg) | 30 | n/a | n/a | n/a |
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| Packets TX/sec (Bytes) | 0 B/sec | n/a | n/a | n/a |
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| Port (Remote: Used) | 0 | n/a | n/a | n/a |
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| Port (Remote: LAN) | 16000 | n/a | n/a | n/a |
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| Port (Remote: WAN) | 16000 | n/a | n/a | n/a |
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| Port (Local: Used) | 0 | n/a | n/a | n/a |
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| Port (Local: LAN) | 16000 | n/a | n/a | n/a |
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| Port (Local: WAN) | 16470 | n/a | n/a | n/a |
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[23:16:45] [User: bhasadaoe1] Local User: CAPT_BUND, Remote User: bhasadaoe1
[23:16:45] [User: bhasadaoe1] [Tunnel: direct] State changed to DCC_INIT
[23:16:51] [User: bhasadaoe1] Received remote candidate port list, LAN Port = 16000, WAN Port = 16000, User Proxy = :0
[23:16:51] [User: bhasadaoe1] [Tunnel: user proxy] No user proxy specified
[23:16:52] [User: bhasadaoe1] Sending local candidate port list, LAN Port = 16000, WAN Port = 16470, User Proxy = :0
[23:16:53] [User: bhasadaoe1] [Tunnel: fast proxy] Received PH_TYPE_TUNNEL_TEST
[23:16:53] [User: bhasadaoe1] Peer ack'ed local candidate port list
[23:16:53] [User: bhasadaoe1] [Tunnel: direct] State changed to DCC_TUNNEL_TEST
[23:16:53] [User: bhasadaoe1] [Tunnel: fast proxy] Received PH_TYPE_TUNNEL_TEST_ACK
[23:16:53] [User: bhasadaoe1] [Tunnel: fast proxy] Proxy -> FPS_ALIVE
[23:17:08] [User: bhasadaoe1] [Tunnel: direct] Trouble connecting to bhasadaoe1 -- increasing scan range
Starting networking diagnostics...
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 2' through port 3641 (this is your WAN or router port)
Received data from 'server 1' through port 4561 (this is your WAN or router port)
Received data from 'server 3' through port 32436 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: Your router assigned different public ports to all the test servers this will make it hard for users to directly connect to you. You will likely see a large number of fast proxies.
For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
Thanks for your response , please see the attached screenshot of the rule. and let me know if this is what you were suggesting. Basically I have two routers, the first one is from ISP which has DHCP enabled and starts with Ip range 192.16.1.1 and other one is personal one whcih takes IP from first and its Ip range is from 192.168.1.50 onwards.
The game works fine with mobile hotpsot but its very recently causing issues while playing over broadband, it used to run fine till last week. Not sure if something changed at ISp end as I have not changed anything and have checked all settings.
Please let me know if I am missing somethign here.
Thanks again in advance for all the help.
- The router of your ISP must be "DMZ Server" enabled and pointing to the IP address of your own router. Keep in mind, this is not the IP of the gateway address in your local network, it is the ip address of your router assigned by the router of your ISP.
- Delete all DNAT rules on your own router except 16000 UDP and make sure, it points to the local ip address of your computer.
Example:
Computer::192.168.0.2 --><-- 192.168.0.1 (Gateway) Your Router 192.168.99.2 --><-- 192.168.99.1 (Gateway) ISP Router WAN IP
DMZ Server: 192.168.99.2
DNAT:16000 UDP 192.168.0.2
You may have to reboot / restart both routers, e. g. unplug and re-plug the power cable.