Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Can not download

Can not download
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 CSA_R_A_Toombs


Join Date: 10 April 2018
Posts:9
Posted 23 August 2022 - 8:12 pm
It will not let me download any MODS for age 2 I get this message
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I can play but everytime I join a lobby I get the same message too help please
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 25 August 2022 - 11:51 am
Your game was not detected, which means that the mod folder cannot be created and you won't be able to download anything from our mod center.

Please perform a clean installation of your game. Don't forget to follow ALL steps in the article, including the last official patches you must install and the game must be started from your Desktop at least once.

AOC: [You must login to view link]
HD: [You must login to view link]

Here are the required game room settings:
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 CSA_R_A_Toombs


Join Date: 10 April 2018
Posts:9
Posted 30 August 2022 - 3:55 pm
I use AOC through steam does that make a difference
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 30 August 2022 - 4:06 pm
Can you please run the game diagnostics if available?
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 +Isey


Join Date: 8 July 2017
Posts:363
Posted 4 September 2022 - 2:16 pm
i migh be wrong, but this same error happeneed to many players few months back due latest patch update, and it was fixed easy by just deleting some folder (patch forlder perhaps).
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 10 September 2022 - 12:07 pm
Did you get it working?
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 CSA_R_A_Toombs


Join Date: 10 April 2018
Posts:9
Posted 8 October 2022 - 1:56 am
no I have not. How do I run game diagnostics?
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 CSA_R_A_Toombs


Join Date: 10 April 2018
Posts:9
Posted 8 October 2022 - 2:06 am
ok ran diagnostic and it says all is good. any other suggestions

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 8 October 2022 - 12:22 pm
Please copy and paste the diagnostics results, do not post or link a screenshot. Thank you.


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