Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > NOT ABLE TO DOWNLOAD GAME MOD
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Please follow those steps to install everything correctly.
First, uninstall everything (the game and the mod). I also assume you didn't use any tool or any software which is not supported or approved by Voobly.
Then please do a clean installtion of Age of Empires II HD. Follow this link :
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Make sure you follow all steps.