Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Cant spec the game (voobly will dismiss automatically)

Cant spec the game (voobly will dismiss automatically)

 The_Marswalker


Posted 28 June 2023 - 7:46 am

Dear Sirs,

If i join the room to spec a game (room game has begun), but the vooly will all dismiss.
i tried many times and i tried to reinstall voobly , but all useless for that problem.
Does someone can tell me how to solve this problem ?

Thank you so much.
Regards,
The_Marswalker
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 +chris@voobly

Voobly Team


Posted 28 June 2023 - 5:23 pm
Please make sure you are using the recommended game room settings:
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 The_Marswalker


Posted 29 June 2023 - 3:15 am
i changed setting as you posted , but the problem is also same. lol
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 +chris@voobly

Voobly Team


Posted 29 June 2023 - 12:03 pm
Please provide more information, e. g. a screenshot of the error message you are getting. Any Eventlogs or anything helpful so we can troubleshoot your problem further. With just the information, that your problem persists, there is nothing we can do. Also OS information, Windows Update status etc.
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 desing_f


Posted 29 June 2023 - 4:15 pm
the same problem. there is no screen message or anything warning. when the game was about to start suddenly crashed and disappears and the progamma terminates
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 +chris@voobly

Voobly Team


Posted 29 June 2023 - 4:16 pm
Please follow ALL steps in this article:
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 +chris@voobly

Voobly Team


Posted 29 June 2023 - 4:16 pm
And this time also uninstall all Visual C++ Redistritbutable packages and reboot first.
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 desing_f


Posted 1 July 2023 - 7:43 pm
i did but not work
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 +chris@voobly

Voobly Team


Posted 1 July 2023 - 11:47 pm
+chris@voobly wrote:
Please provide more information, e. g. a screenshot of the error message you are getting. Any Eventlogs or anything helpful so we can troubleshoot your problem further. With just the information, that your problem persists, there is nothing we can do. Also OS information, Windows Update status etc.
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 desing_f


Edited 2 July 2023 - 7:12 pm by desing_f
prm solved. i renload (download (Age-Of-Empires-II-HD) when i get in vooblys lobby i made game diacnostic and all wend good. After i wend to wach a game then appeared a popup window like pic. next i restar voobly and all good. now i can spec again. back to normal life
Attachments:
23.png (file size: 719.9 KB)

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 +chris@voobly

Voobly Team


Posted 2 July 2023 - 6:10 pm
Glad to hear you got it fixed. :)
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 desing_f


Posted 2 July 2023 - 7:16 pm
thnx dear your are execllent!!!
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 +chris@voobly

Voobly Team


Posted 3 July 2023 - 4:08 pm
You are welcome. :)


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