voobly crashes for a random person from 8 persons in a room

 [JL_INDIA]___Dormaamu___


Edited 7 July 2023 - 7:36 pm by [JL_INDIA]___Dormaamu___
hello ,
actually while in voobly lobby after 8 people are ready for a launch then when the host launches then always 1 in the 8 gets ejected via a voobly crash and it happens for 5-6 in 10 launches so it has started to annoy a bit. we join and only 7 come in aoe2 lobby and when we minimize and check one guy gets ejected (voobly crash) and as he doesn't remember the room so he doesn't rejoin. and in this way we are wasting too much of the time. i have attached a crash dump file you can find it and help with this issue as soon as possible. and this is not a network issue because always a random guy gets ejected (voobly crash) and in the 10 launches that i was today in that 5 launches one guy get ejected and in that 5 launches in one i got ejected (voobly crash) that means in other 4 launches other 4 were ejected so it doesn't seem for me as a network issue
Attachments:
voobly 1.txt (file size: 3.56 KB)
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 +chris@voobly

Voobly Team


Posted 8 July 2023 - 1:47 pm
We either need a crash dump file (which will be created automatically and saved to the Voobly Directory when the client has crashed) or a step by step instruction on how to reproduce the crashing issue.

In most cases, a clean installation of the Voobly client will resolve the issue:
[You must login to view link]

And don't forget to re-apply the recommended game room settings after:
[You must login to view link]
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 Sissi92


Edited 8 July 2023 - 3:12 pm by +chris@voobly
what does the title mean
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 +chris@voobly

Voobly Team


Posted 8 July 2023 - 3:21 pm
According to my information they have the problem, that Voobly crashes for one of them after the host has launched the game. It's crashing randomly and there is no pattern, somtimes it works, sometimes it doesn't. We are trying to investigate this now.
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 [JL_INDIA]___Dormaamu___


Edited 8 July 2023 - 6:40 pm by [JL_INDIA]___Dormaamu___
yes chris,
you have figured the issue very right and proper,


can you check if this is the dump file, i am not sure if this is the one, if you got the required information please reply me
Attachments:
minidump 1.dmp (file size: 73.63 KB)
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 +chris@voobly

Voobly Team


Posted 8 July 2023 - 9:48 pm
Excellent, this is exactly the dump file I was talking about. :)
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 [ X ]PrIMeZ


Edited 8 July 2023 - 11:51 pm by [ X ]PrIMeZ
i do having this for more than week i guess,
i just thought voobly upgrades and something going so i didnt do any report.

file attached ;4hat
Attachments:
minidump 1.dmp (file size: 482.94 KB)
minidump 2.dmp (file size: 484.27 KB)
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 +chris@voobly

Voobly Team


Posted 9 July 2023 - 1:42 pm
Thanks mate! We will review your crash dumps.
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 [USofA]brentheokay


Posted 11 July 2023 - 7:40 am
I see the issue is being looked into. It's really bad, affecting half the games, as OP suggested. Very difficult to consistently get games going. I'll keep looking back to this thread.
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 [JL_INDIA]___Dormaamu___


Posted 11 July 2023 - 9:41 pm
check this dump file , this may give you more view , this happened to me today
Attachments:
minidump 1.dmp (file size: 73.63 KB)
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 +chris@voobly

Voobly Team


Posted 24 July 2023 - 12:46 pm
Thanks mate. I have linked your crash dump file in our development document.
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 +chris@voobly

Voobly Team


Posted 5 August 2023 - 11:40 am
The fast foward issue when playing recording games was fixed in 2.7.5.0

Regarding the crashing issue: next time the client is crashing for you, FIRST upload the voobly.txt in your Voobly Client Installation folder BEFORE logging onto Voobly again. Thank you. :)
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 [JL_INDIA]___Dormaamu___


Posted 28 August 2023 - 5:26 pm
i didn't get what you have mentioned , can you elaborate please
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 +chris@voobly

Voobly Team


Edited 31 August 2023 - 8:07 pm by +chris@voobly
Your problem was fixed in 2.7.5.4. :)

My last post was just a generic post, so people stop replying with "I have the problem too!1!11!!"
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 [JL_INDIA]___Dormaamu___


Posted 31 August 2023 - 7:08 pm
thanks bro 😊


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