Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Unable to launch AoE or Voobly
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I removed the Steam client from my PC as I've only been using Voobly to play AoE, recently. But now i can't lauch either the game itself or Voobly. By removing that I somehow messed things up, I guess, as I received the undetected game warning on Voobly and now I'm feeling confused. I've no idea about anything - can anybody please help me out?
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AoE II HD: [You must login to view link]
And please don't forget to re-apply the recommended game room settings after:
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i re-installed the game from Steam and the Voobly client. I'm getting this message from game diagnostics:
Non-DirectPlay game path is 'c:\program files (x86)\steam\SteamApps\common\Age2HD'
Verifying 'ebueulax.dll' exists...
ebueulax.dll was not found in its proper place.
Your version of the game is not compatible with Voobly.
You must install the most recent 1.0c compatibility pack for Age2HD
Click Yes to have Voobly install the patch for you.
It's not working. I don't know how to apply the pack.
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Now I'm having trouble connecting to some players in the room. How can i fix this one?
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 1' through port 1024 (this is your WAN or router port)
Received data from 'server 2' through port 1024 (this is your WAN or router port)
Received data from 'server 3' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: Not Forwarded
Network Health: Warnings found but probably OK
Recommended Action: if you experience networking problems such fast proxy then port forwarding is recommended. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: You were able to receive traffic on the same port from all the servers, however, you were not able to receive data on the port configured in the Voobly client settings. It is recommended you forward this port in your router to the PC you use to play.
For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
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