Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > error persistente de imagen
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ayer sufrí de un error en mi juego (AoE2 the conquerors) el cual pone toda la imagen en negro dejando solo ver algunas fuentes de texto y casillas de opciones (cambio de mapa, civilización, recursos etc...), tanto en la interfaz antes de la partida y el juego en curso donde no se ve absolutamente nada. Recurrí a este foro donde algunos administradores me dieron algunas opciones para intentar arreglar el problema mas no conseguí éxito alguno, posteriormente desinstale y reinstale el juego y aun asi no he conseguido aun la solución.
(problema visible en la imagen de abajo)
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If that's the case, please confirm whether you have the problem on both, patch 1.5 and patch 1.6, so we can confirm, the problem is not related to a patch or a mod. Next stop would be disabling ALL visual mods and then check, whether you are still having the issue.
Last option would be performing a clean installation of the game following ALL steps. Depending on the game you have installed, please follow one of the self-help articles below:
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