Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > hello
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could you help me please thanks
<Error querying your router's public (aka WAN) port with local UDP port 16000 -- you most likely won't get a direct connection. It is recommended you run the Network Diagnostic Tool.>
and then no fp... whats that
the network tool is inaccurate atmm.
go here: [You must login to view link]
d/load this free app and check if your port 16000udp is open: Network Utilities Bundle.
is this a new problem? how do you connect to the net?
have you port-forwarded anything? has anything altered on your pc firewall or anti-virus? voobly/game still allowed?