Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Error 50000000
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Clean reinstall aoe:
https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
Literally, Your exact problem was that "you don't got right full game setup file". as we can see from your screenshot: [You must login to view link] and this what you messaged and sent me on the client: [You must login to view link] when I asked you to show your inside game directory folder and then you left while on middle of the conversation.
Hence, your resolution is very simple: First get rid of your useless game directory (.zip) from your computer and then buy/download genuine full game copy (Which you can find on Steam or Amazon/eBay online stores) and install and play here.
■ Related Source:
How to install your AOE II game:
Good luck!