Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > lost server connetion
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Try download that Balance Patch 1.04 directly using your web browser. But note one thing; don't use your default one try with another browser.
If still same error then just try change your web DNS to Google: 8.8.8.8 | 8.8.4.4 and download.
Hope this helps ya.