Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Voobly freezes in Game diagnostics tool.
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I cant get into te lobby properly cause it always does an automatic game dignostics tool and finds some kind of problem and then it freezes. I have to restart computer. Can it be a firewall problem? Its frustrating nonetheless.
Brgds Jim
Yeah I can open the task manager but i cant close the program and it doesnt answer. I can navigate abit in the windows with the layer of voobly still open.
Brdgs Jim
I dont think the fault has something to do with it tho as there been other faults before wich i fixed.
Brgds Jim
which game? does the game run ok off of voobly?
which game? does the game run ok off of voobly?
Hi Yeah the game age of EMpires the Conquerors runs ok in single player.
Its just when i enter the lobby. Game diagnostics comes up and then it freezes and forces a reboot of puter to shut voobly down. Something is ****ing up my computer.
Brgds Jim
-> Note: While performing this scan, please stop using all background apps and sit back and wait until it's finish.
If still nothing helps, then perform a clean reinstallation your Game ([You must login to view link]) and Voobly ([You must login to view link]).
Hope this helps you.
do the network diagnostic if you can. [top of lobby, options.]if not show a screen shot of when it freezes.
a few general points,
make sure the game is installed like this: http://www.voobly.com/forum/thread/170569
make sure voobly and the game is allowed through any pc firewall and anti-virus.
forward port 16000udp to the ip of the playing pc. [dhcp and step 1: http://www.voobly.com/pages/view/134]
google clean boot for your operating system and try.
I have problem getting inside my rauter to check for firewalls. Default passwrods doesnt seem to work after hard reset ill maybe look into it more. But it freezes the same way when i use my Mobile internet.
Trying to upload a pic of the freeze
Gonnna try the clean boot
Thanks for the screenshot. Now we can understand your actual issue, that your default installation of game directory was completely in wrong location
C:\Users\jimle\Pictures\Spel\AGE OF EMPIREwhich you must have to reinstall back in this following location C:\Program Files (x86)\Microsoft Games\Age of Empires II - Remember as your game installation setup will also update some DirectPlay registry component on your system.Secondly, same thing with your Voobly client installation path
E:\program files (x86)\voobly- which it also should be on its default location C:\Program Files (x86)\VooblyResolution: Uninstall your both game and voobly and delete both directory folders from your old location and perform a system restart and then reinstall back on its default path as mentioned above.
Additional: In case if you haven't enabled directplay on your system yet, please do first enable that feature.
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P.S. Your game copy also seems like pirated one, so if you can try obtain a genuine (legit).
Good luck!
Brgds Jim
Download the patch and run the setup file as administrator (right-click) and install it and restart Voobly.
Brgds Jim