Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > please help me forward my port

please help me forward my port
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 joacker


Join Date: 18 November 2016
Posts:13
Posted 21 November 2016 - 4:38 pm
Hi all,

I often get the fastproxy error and the diagnostic tool says everything is ok. I tried to add a port forwarding rule in my router but the problem is still there.

I'm not sure if I do it right, so I put a screenshot of how I did it. My internal IP is correct but for the rest, I'm not sure.

Thanks in advance for your help.

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Clip.jpg (file size: 21.26 KB)

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 kitt


Join Date: 13 January 2008
Posts:17680
Posted 21 November 2016 - 4:43 pm
hi
can you give the make and model number of your router/modem or the router and modem? when forwarding you need use port forwarding or virtual server on the router admin pages, not port mapping.
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 joacker


Join Date: 18 November 2016
Posts:13
Posted 21 November 2016 - 5:11 pm
That's kind of sensitive information there and would avoid as much as possible giving it publicly. Can't you just see if the port forwarding is correct ?
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 kitt


Join Date: 13 January 2008
Posts:17680
Posted 21 November 2016 - 5:45 pm
hi
nothing sensitive really. cannt tell from what you showed but looks like you used port mapping not forward/virtual server as it should be.
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 [sds]___CLAW


Join Date: 8 October 2014
Posts:375
Posted 22 November 2016 - 3:13 am
If you feel insecure in forums, try live support
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 joacker


Join Date: 18 November 2016
Posts:13
Posted 24 November 2016 - 9:20 pm
where can i find live support ? Btw, I just want to know what to fill for ports. After all, it's voobly that's says to do it.
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 [dv8]Induccion


Join Date: 25 July 2013
Posts:1760
Posted 25 November 2016 - 12:14 am
hi brand and model of router to can send u a guie to how open a port
already have ip static enable?
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 [sds]___CLAW


Join Date: 8 October 2014
Posts:375
Posted 25 November 2016 - 5:10 pm
In lobby room, top left corner, click help and there you can find live support option
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