Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > How do I play AOE2 conquerors?
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1. You have a pirated game installation.
2. You did not install the game.
3. You did a custom installation of the game and therefore Voobly is unaware of the install directory.
Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
In case of HD version, use this link: http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch