Error installing package (Error :Clean Directory Failed)

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Error installing package (Error :Clean Directory Failed)
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scotia_pict

Join Date:	23 August 2011
Posts:	36

Posted 1 November 2017 - 7:08 pm

When I log into the voobly lobby this message in the title appears in a pop up box. Then after 30-second a downloading update is at 100% but it doesn't finalize. the loading symbol keeps spinning around with the option to cancel.

I have tried reinstalling Voobly in addition with disabling my anti-virus to no avail.
Any help would be welcomed.

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____Kofahi____

Join Date:	2 July 2017
Posts:	413

Posted 1 November 2017 - 9:56 pm

Hi

https://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client

https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches

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scotia_pict

Join Date:	23 August 2011
Posts:	36

Posted 2 November 2017 - 3:55 am

I followed both steps above but the issue remains the same. My Voobly was fine up until my membership got activated yesterday.

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scotia_pict

Join Date:	23 August 2011
Posts:	36

Posted 2 November 2017 - 9:46 pm

It appears to have been a keyboard key alterer program I had installed that was causing the issue. I removed the keys I had remapped and all seems well.

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