Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Compatibility patch won't work

Compatibility patch won't work
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 Nekomancer


Join Date: 26 November 2017
Posts:2
Posted 26 November 2017 - 9:43 pm
Non-DirectPlay game path is 'e:\steam\SteamApps\common\Age2HD'
Verifying 'ebueulax.dll' exists...
ebueulax.dll was not found in its proper place.

Your version of the game is not compatible with Voobly.
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 +sunny@voobly

Voobly Team


Join Date: 17 January 2015
Posts:2412
Posted 26 November 2017 - 10:05 pm
You need to reinstall the game in its default location. Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch

Follow the steps as is. Do not skip/jump steps.
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 Nekomancer


Join Date: 26 November 2017
Posts:2
Edited 26 November 2017 - 11:24 pm by Nekomancer
e:\steam\SteamApps\common is where my games go to though. Is that ok, or is that the reason it didn't work the first time?
Can I somehow save my hotkeys in AoE2HD?
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 +sunny@voobly

Voobly Team


Join Date: 17 January 2015
Posts:2412
Posted 28 November 2017 - 11:30 am
Nope, reinstall the game to its default location as outlined in the article.

You can backup your .hki files from your current HD installations (copy them to a safe location elsewhere) which you can restore later on your new install.


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