empire 3 can't start after after win 10 update

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empire 3 can't start after after win 10 update
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[CBMT]SenseofLife

Join Date:	11 June 2016
Posts:	1

Posted 31 December 2017 - 9:31 am

After updating to Win 10 ver 1709 I can't start the game with error 0xc0000005.
Reinstalling the game doesn't help.
Only after removing Voobly and reinstalling the game, I can start the game again.
But when I installed Voobly back, the problem comes again.
Any solution?

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[_III_]EAGLEMUT

Join Date:	26 September 2015
Posts:	3

Posted 7 January 2018 - 3:42 pm

Yeah, this happens to basically everyone with the Steam AoE3 and voobly installed. Voobly causes the game to instantly crash while on WINXP compatibility setting.

Can someone from the voobly team look into this? Could we at least have some insight on how the voobly client modifies AoE3? Could help me to try think up some sort of solution.

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kitt

Join Date:	13 January 2008
Posts:	17680

Edited 8 January 2018 - 10:55 pm by kitt

hi
0xc0000005 is an access error. w10 doesnt like it. what is giving that error? check admin tools, events log to see.

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[_III_]EAGLEMUT

Join Date:	26 September 2015
Posts:	3

Posted 22 March 2018 - 11:44 pm

I've found that the issue can be averted by deleting d3d9.dll, which will effectively disable the crashing voobly code. I guess it wasn't written with XP support in mind, which is a shame since XP compatibility is usually the most effective way to run the game properly. For now, deleting this file is an acceptable solution for me.

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