Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > about crash problem
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Clean installation of Voobly client
Clean installation of Age of Empires II with the latest patches
Clean installation of Aoe2HD with compatibility patch
my friend get bad crashing in games he re install voobly clean
and his aoc installed clean
he playing 2 years in voobly but crashing appears this days for him
any idea?
are you saying there are two installations of aoc? cd version and steam version?
https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
from options at the top of a lobby, do the game and network diagnostics and show here.
are any ports forwarded? does the pc firewall allow the game/voobly through?