Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Voobly Crash

Voobly Crash
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 Hanz__


Join Date: 15 October 2013
Posts:7
Posted 29 April 2018 - 4:28 am
Hey guys, my voobly crash everytime in game, plz help me.

Attachments:
voobly 1.txt (file size: 431.42 KB)
voobly 2.txt (file size: 1.23 KB)
voobly 3.txt (file size: 213.25 KB)
voobly 4.txt (file size: 1.98 KB)
voobly.txt (file size: 63.33 KB)
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 [kLu]Troy


Join Date: 4 November 2017
Posts:2274
Posted 30 April 2018 - 8:58 am
Hello, can you please explain more. the following things would help,
Screenshots - Error Codes - Please explain more detail of the crashing.
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 kitt


Join Date: 13 January 2008
Posts:17680
Posted 30 April 2018 - 1:17 pm
if you check this guy is now ok
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 Hanz__


Join Date: 15 October 2013
Posts:7
Edited 1 May 2018 - 3:57 am by Hanz__
kitt wrote:
if you check this guy is now ok

Still...
Today the first game i try, the problem show hes face again :/

You must login into Voobly to view image

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 [kLu]Troy


Join Date: 4 November 2017
Posts:2274
Edited 1 May 2018 - 4:12 am by [kLu]Troy
Hello, Please make sure Voobly/Ageofempires is allowed through your firewall/anti malware/virus.

Additionally, you could restart your computer and/ or router/modem, disable security applications (firewall/ antivirus/ anti malware)


Network Connection Error [Code: 10000001]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.
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 Hanz__


Join Date: 15 October 2013
Posts:7
Posted 1 May 2018 - 5:08 am
[kLu]Troy wrote:
Hello, Please make sure Voobly/Ageofempires is allowed through your firewall/anti malware/virus.

Additionally, you could restart your computer and/ or router/modem, disable security applications (firewall/ antivirus/ anti malware)


Network Connection Error [Code: 10000001]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.

i instaled the game again and voobly from zero, i check my firewall, router doors, everything is fine, idk how to solve this problem. i try to play 4 games today, all games droped :/. i play for long time in voobly i never have a problem like this.
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 [kLu]Troy


Join Date: 4 November 2017
Posts:2274
Posted 1 May 2018 - 5:16 am
Hello, Make sure you have 160000 UDP port only.
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 Hanz__


Join Date: 15 October 2013
Posts:7
Posted 1 May 2018 - 6:45 am
[kLu]Troy wrote:
Hello, Make sure you have 160000 UDP port only.

i opened tcp as well, its wrong?
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 Hanz__


Join Date: 15 October 2013
Posts:7
Posted 3 May 2018 - 12:29 am
well this is ridiculous, i never see this before.
i'll stop play aoc because of this.

i love the game since 2001.
¬¬
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 [kLu]Troy


Join Date: 4 November 2017
Posts:2274
Posted 3 May 2018 - 12:59 am
Hello, You only need 160000 UDP when playing on Voobly.
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 kitt


Join Date: 13 January 2008
Posts:17680
Posted 3 May 2018 - 1:07 am
hi
have you recently changed isp or your package?
talk to your isp to see if you are on a shared ip


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