Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > voobly crash when launch game

voobly crash when launch game
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 mamitomamoso


Posted 27 July 2018 - 10:57 pm
the game is fine
the ports are fine
malware/firewall fine
if i wait 5 minutes, voobly response and game start
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 hassan


Posted 28 July 2018 - 12:36 am
Hello Mamoso.

As I told you in the Help Room/Private Message, try to follow this link :
https://support.voobly.com/display/vkb/KB1010+My+Voobly+or+game+keeps+crashing+when+attempting+to+launch

Also, try to reinstall first Voobly and change the game to Age2HD since I know you got both of them (by following the cleanning installation of Age2HD + compatibility patch)

Looking forward to hearing your feedback, amigo :)
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 hassan


Posted 28 July 2018 - 2:50 am
Solved. For anyone who has the same problem, he has to uninstall his anti-virus (which is NOD32 in this case). He had to wait 5 mins to join/host a game or sometimes Voobly crashes.


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