Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Voobly me desconecta a cada rato
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Hace mucho tiempo que no juego, pero antes no tenía este problema
I have not played for a long time, but I did not have this problem before
I think I have a public IP. And my router is a SAGEMCOM F@ST 3890.
this tutorial might help you check if your forwarding is ok [its not your exact router]: [You must login to view link]
this will show you how to find the playing pc private ip you need to forward [dhcp and step1]; https://www.voobly.com/pages/view/134
remember you only need 16000udp open.
if your set up is ok, talk to isp and see if you are on a shared public ip. in which case they can forward port 16000udp to your router.
if you had a public ip to yourself you would have no more problems but it may cost you extra. best to ask if you are on a shared public ip and if so get them to open port 16000udp to your pc
I will explain what I did in case someone else has the same problem:
1 - I set a static pricate IP on my notebook.
2 - I opened port 16000 UDP for that IP.
3 - I then asked my isp to give me an IPv4 for the private IP I set on my notebook.
You can check your IP on [You must login to view link]
"Precedence" must say IPv4
Thanks for your help!
great