Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Moved, new ISP and now issues with voobly
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Recently moved to a new city and now i have constent problems huge lag FP and sometimes voobly just crashes.
Where so I trouble shoot 1st?
Verifying 'c:\program files\microsoft games\age of empires ii\language_x1.dll' exists...
Success!
Verifying 'c:\program files\microsoft games\age of empires ii\age2_x1\age2_x1.exe' exists...
Success!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.0C-VLY'
Verifying 'c:\program files\microsoft games\age of empires ii\language_x1_p1.dll' exists...
Success!
Checking DirectPlay libraries...
Looking for dpwsockx.dll...
Looking for dplayx.dll...
'c:\windows\system32\dplayx.dll' size: 218112 bytes
DirectPlay Init Success!
Scanning installed DirectPlay games...
Age of Empires II - The Conquerors Expansion [found]
Game was found in DirectPlay registry!
DirectPlay play thinks the game is installed at 'c:\program files\microsoft games\age of empires ii'
DirectPlay command line is 'Lobby'
DirectPlay play thinks the game exe is at 'c:\program files\microsoft games\age of empires ii\AGE2_X1\age2_x1.exe'
Verifying file exists... Success!
DirectPlay play thinks the language dll is at 'c:\program files\microsoft games\age of empires ii\language_x1.dll'
Verifying file exists... Success!
Scanning 'c:\program files (x86)\voobly\gamedata\AOC\age2_x1.exe'
Success!
Everything looks fine. DirectPlay is configured and the game was found on your harddrive. If you still have problems try rejoining the lobby or restarting your computer.
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 1' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 3' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.
For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
And could you please check, whether your router keeps the internet connection or whether it keeps disconnecting and re-connecting?