Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > keeps disconnecting
[1]
Displaying 1 - 7 out of 7 posts
1 User(s) are reading this topic (in the past 30 minutes)
0 members, 1 guests
0 members, 1 guests
What's popular right now:
Word Association (71 users)
1.6 reward campaing (48 users)
AoKTS updates (45 users)
CBA PathBlood 1.8.0 (43 users)
Photos of Voobly Players (21 users)
CBA HERO v18 (17 users)
Patch v1.6 (12 users)
Most active threads in past week:
1.6 not working with me anymore... (9 posts)
New CS EVENT (7 posts)
Setting up port forwarding in ro... (7 posts)
Error al lanzar la partida (5 posts)
i can't play in new player (3 posts)
1.6 EASY SYNC ERROR (3 posts)
Idle TC and quick classical vs E... (3 posts)
You'll need to do a network diagnostics.
For that, go to your lobby. Above-left, click on Options->Network Diagnostics.
Click begin scan.
Screenshot it and upload it here : [You must login to view link] | Or you can copy/paste the results there.
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
Received data from 'server 3' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.
For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
https://support.voobly.com/display/vkb/KB1035+How+to+configure+Windows+Firewall+to+play+on+Voobly
Make sure to follow all steps.
Then add Voobly in exceptions to your antivirus.
About network issues while you're playing, you'll have to necessarly forward the 16000 UDP port to your computer. You can ask the owner of the router to do so, but there is no way that you can do unless it's via the router you're connected in.