Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > game is not running aoe2
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Do you have the game installed?
Please run the game diagnostics and share the outcome with me. You will find this option in here:
[You must login to view link]
your game is not installed in the recommended place. uninstall it, reboot. install the game/voobly:
C:Program files/Microsoft Games/Age Of Empires11/
The game installed similar to this for Vista/ W7/ W8/ Win10. 64 bit.
C:Program files[86]/Microsoft Games/Age Of Empires11/
install the game as admin, in compatibility mode for xpsp3.
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.