Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Alert on instant message?
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I have checked all the options (Sound, Popup, Flash) under Messenger but nothing seems to happen. My status is always set to online.
Unfortunately on IM when you get a new message you only get a new Chat window open without any Sound or Flash, but when you look at it, then any new message on that window you do get Sound and Flash.
You can try on Messenger Menu > Options > Always on Top, then Minimize the Messenger, then check if you get a Pop Up on your Screen when someone sends you an IM while you are not looking at Voobly Window.