Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > The software crashed while watching the game

The software crashed while watching the game
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 La24


Join Date: 29 August 2017
Posts:7
Posted 21 May 2022 - 1:31 pm
The software crashed while watching the game, and it will crash while watching the video.

There's no problem playing video games.

Computer is W11 system 64
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 +Altair_Ibn


Join Date: 26 July 2015
Posts:409
Posted 21 May 2022 - 1:51 pm
Make sure you have the latest server update, maybe that will solve your problem.
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 La24


Join Date: 29 August 2017
Posts:7
Posted 21 May 2022 - 2:20 pm
Woobly is up to date. I've reinstalled it several times and it still won't work.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39292
Posted 21 May 2022 - 2:34 pm
Please make sure your game room settings are configured like this:
[You must login to view link]
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 La24


Join Date: 29 August 2017
Posts:7
Posted 21 May 2022 - 2:57 pm
已经照着做了，但是还是会崩溃。
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 La24


Join Date: 29 August 2017
Posts:7
Posted 21 May 2022 - 2:59 pm
It's been done, but it's still gonna fall apart
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39292
Posted 21 May 2022 - 3:00 pm
Please paste me the results of the game diagnostics.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39292
Posted 21 May 2022 - 3:04 pm
+kwin wrote:
Click on settings, then click on watch recording, Check load a game recording, then choose the right game and click OK.

You must make sure that you watch the recording with same Patch and mods as the game is played.


PS:

The save game folder is not always the same one with some mods...
If you have the steam version of the game, not the AOC disks...
In that case:


Standard save game folder:
C:\Program Files (x86)\Steam\steamapps\common\Age2HD\savegame


"DE Balance" save game folder:
C:\Program Files (x86)\Steam\steamapps\common\Age2HD\Voobly Mods\AOC\Data Mods\DE Balance\SaveGame


"DE Balance-Allied vision" save game folder:
C:\Program Files (x86)\Steam\steamapps\common\Age2HD\Voobly Mods\AOC\Data Mods\DE Balance - Allied Vision\SaveGame


"Realms" save game folder:
C:\Program Files (x86)\Steam\steamapps\common\Age2HD\Voobly Mods\AOC\Data Mods\Realms\SaveGame


"v1.6 Game Data" save game folder:
C:\Program Files (x86)\Steam\steamapps\common\Age2HD\Voobly Mods\AOC\Data Mods\v1.6 Game Data


"WololoKingdoms" save game folder:
C:\Program Files (x86)\Steam\steamapps\common\Age2HD\Voobly Mods\AOC\Data Mods\WololoKingdoms\SaveGame
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 La24


Join Date: 29 August 2017
Posts:7
Posted 21 May 2022 - 3:04 pm
Your game should work,however,a warning has been found.The warning code is'game
has been installed to a directory with non-english characters -this is not
recommended -if you have problems please reinstall the game to a path with only
english (ASCII)characters'.
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 La24


Join Date: 29 August 2017
Posts:7
Posted 21 May 2022 - 3:10 pm
All right, I'll just change the catalog to English and we'll be done.

Thank you.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39292
Posted 21 May 2022 - 3:33 pm
You are welcome. :)


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