Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > AoE2 - Unable to join game!

AoE2 - Unable to join game!
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 TidensBarn


Join Date: 28 July 2010
Posts:6
Posted 6 June 2022 - 12:58 am
I can't start Age of Empires 2 via Voobly anymore. At first, it was just a sporadic problem that disappeared after a restart. Now it's permanent.

- Tried reinstalling Voobly and the game.
- Still works when directly starting the game exe, but not in Voobly, with or without other players, hosted by me or others
- Same thing for Patch 1.0c, v1.5 RC, v1.6 RC
- Ports/Permissions are set in Router and Windows Firewall
- Run as Administrator is checked
- Game Diagnostics Test Result: "Everything looks fine. DirectPlay is configured and the game was found on your harddrive."
- Network Diagnostics Test Result: All Pass

Here's what happens in Voobly.txt when starting fails. I've also attached the whole file.
Code:
00:53:44 CDPLauncher::Run 00:53:44 Error GetGameModList cannot find: 00:53:44 CDPLauncher::Run - bUserPatchWidescreen = 1 00:53:44 Monitor: 1920 x 1080 @ 0,0 00:53:44 multi-mon new width = 1920, 1080 00:53:44 AppCompatFlags = RUNASADMIN HIGHDPIAWARE 00:53:44 START DIRECTPLAY LAUNCH (IF IT HANGS OR CRASHES AFTER THIS LINE IT'S A DIRECTPLAY PROBLEM) 00:53:44 END DIRECTPLAY LAUNCH - AppID=3db0 00:53:44 ret=0 00:53:44 CDPLauncher::ThreadEntry 00:53:44 !FP - 15792 - 11b4 00:53:44 !WFV 00:53:46 DPLSYS_CONNECTIONSETTINGSREAD 00:53:46 !GV 00:53:46 !GK 00:53:51 lpGeneric->dwType=2 00:53:53 DPLSYS_APPTERMINATED 00:53:54 ProbeRemoteProcessAlive::CreateMutex -> true 00:53:54 CLauncher::ProbeRemoteProcessAlive -> false 00:53:54 LE_GameTerminated
Attachments:
voobly.txt (file size: 45.02 KB)
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39289
Posted 6 June 2022 - 12:15 pm
Please paste us the result of the network diagnostics tool in the game lobby window.
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 TidensBarn


Join Date: 28 July 2010
Posts:6
Posted 6 June 2022 - 1:27 pm
Like I said: All Pass
Code:
Starting networking diagnostics... Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal". Attempting to connect to 3 test servers. This will take around a minute to complete... Received data from 'server 1' through port 16000 (this is your WAN or router port) Received data from 'server 2' through port 16000 (this is your WAN or router port) Received data from 'server 3' through port 16000 (this is your WAN or router port) 14 seconds left. 9 seconds left. 4 seconds left. Test Result: All Pass Network Health: All tests passed Recommended Action: None Details: All tests passed.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39289
Posted 6 June 2022 - 3:29 pm
Try this:
[You must login to view link]
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 TidensBarn


Join Date: 28 July 2010
Posts:6
Posted 7 June 2022 - 11:29 pm
Did the firewall reset. Then Windows asked me to confirm network access for AoE2 and voobly, which I did. But the error is still there.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39289
Posted 8 June 2022 - 10:48 am
Can you please paste me the output of a traceroute to client.voobly.com?
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 TidensBarn


Join Date: 28 July 2010
Posts:6
Posted 8 June 2022 - 6:47 pm
Code:
TRACERT client.voobly.com Routenverfolgung zu client.voobly.com [198.50.218.153] über maximal 30 Hops: 1 3 ms 5 ms 5 ms fritz.box [10.0.0.1] 2 57 ms 21 ms 24 ms loopback1.0002.acln.04.muc.de.net.telefonica.de [62.52.193.160] 3 23 ms 24 ms 25 ms bundle-ether9.0002.dbrx.04.muc.de.net.telefonica.de [62.53.18.165] 4 30 ms 30 ms 30 ms ae7-0.0005.corx.01.muc.de.net.telefonica.de [62.53.3.230] 5 30 ms 32 ms 32 ms ae21-0.0001.corx.01.off.de.net.telefonica.de [62.53.6.127] 6 30 ms 34 ms 30 ms bundle-ether2.0003.dbrx.02.fra.de.net.telefonica.de [62.53.28.149] 7 31 ms 33 ms 29 ms bundle-ether1.0005.prrx.02.fra.de.net.telefonica.de [62.53.10.51] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 35 ms 36 ms 36 ms fra1-lim1-g2-8k.de.eu [94.23.122.247] 13 31 ms 30 ms 35 ms be7.fra1-lim1-vac1-a75.de.eu [213.251.130.55] 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39289
Posted 8 June 2022 - 8:34 pm
This is interesting. You appear to have both, an IPv4 as well as an IPv6 address, however: when playing you get "unable to join" because DPlay is unable to handle IPv6 addresses. I am not sure why it isn't using the IPv4 address. Could you please double check the settings of your Fritzbox and disable the IPv6 address? That should solve the issue you are having. :)
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 TidensBarn


Join Date: 28 July 2010
Posts:6
Posted 8 June 2022 - 9:22 pm
Cool, I deactivated IP6 and it actually works again! Thank you, Chris! ;good ;good ;good ;good
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39289
Posted 8 June 2022 - 9:26 pm
Keine Ursache. :)


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