voobly getting disconnected intermittently

 Samantha_


Join Date: 11 October 2022
Posts:56
Posted 19 November 2022 - 5:10 am
voobly gets disconnected randomly... its not my connection issue as i do not have any problem with any other websites or anything....

randomly it gets disconnected during the game. and it connects back in seconds but i will lose the game because of that and its frustrating.

can you guys help me?
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 +Altair_Ibn


Join Date: 26 July 2015
Posts:409
Posted 19 November 2022 - 5:53 am
Hi!

Make sure you have the latest patch or follow these guides, and make sure you follow all the steps as shown:

First, uninstall everything (the game and the mod). I also assume you didn't use any tool or any software which is not supported or approved by Voobly.

Then please do a clean installtion of Age of Empires II HD. Follow this link :

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 Samantha_


Join Date: 11 October 2022
Posts:56
Posted 19 November 2022 - 6:15 am
i dont use aoe 2 hd. i use the old aoc game

tried updating but didnt work. will try to uninstall completely like you said and get back
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 +Altair_Ibn


Join Date: 26 July 2015
Posts:409
Posted 19 November 2022 - 7:24 am
let me know if you were able to fix the problem
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39286
Posted 16 December 2022 - 11:10 am
Were you able to fix the issue?


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