Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > voobly getting disconnected intermittently
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randomly it gets disconnected during the game. and it connects back in seconds but i will lose the game because of that and its frustrating.
can you guys help me?
Make sure you have the latest patch or follow these guides, and make sure you follow all the steps as shown:
First, uninstall everything (the game and the mod). I also assume you didn't use any tool or any software which is not supported or approved by Voobly.
Then please do a clean installtion of Age of Empires II HD. Follow this link :
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tried updating but didnt work. will try to uninstall completely like you said and get back