Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Could not find game installation directory -- please join a lobby and

Could not find game installation directory -- please join a lobby and
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 [_eSports]d_chan_


Join Date: 22 March 2020
Posts:5
Posted 29 March 2023 - 7:40 pm
I have installed age of empires II through steam.

I have added the game directory and getting successful game diagnostics.(Screenshot 1.1) and network diagnostic (Screenshot 1.2)

However when i launch a lobby, it goes into Voobly Downloading Update (Screenshot 2), however after few seconds it gives an error "Could not find game installation directory -- please join a lobby and run game diagnostics" (Screenshot 3)

Any help would be appreciated.

I have tried following -
* disabled anti-virus
* tried to restart my PC, Voobly, router
Attachments:
Screenshot 1.1.png (file size: 1.36 MB)
Screenshot 1.2.png (file size: 1.2 MB)
Screenshot 2.png (file size: 1.29 MB)
Screenshot 3.png (file size: 1.32 MB)

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39334
Posted 30 March 2023 - 11:57 am
We have released a new article in our Knowledge Base. Please follow all steps in the Knowledge Base article and let us know, whether this fixes the problem "Could not find Game Installation Directory -- please join a lobby and run game diagnostics" for you:

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 [_eSports]d_chan_


Join Date: 22 March 2020
Posts:5
Posted 30 March 2023 - 3:56 pm
Thanks Chris. This fixed my problem

Cheers ;good
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 [goom]leo_john


Join Date: 19 November 2022
Posts:102
Posted 30 March 2023 - 4:23 pm
[_eSports]d_chan_ wrote:
I have installed age of empires II through steam.

I have added the game directory and getting successful game diagnostics.(Screenshot 1.1) and network diagnostic (Screenshot 1.2)

However when i launch a lobby, it goes into Voobly Downloading Update (Screenshot 2), however after few seconds it gives an error "Could not find game installation directory -- please join a lobby and run game diagnostics" (Screenshot 3)

Any help would be appreciated.

I have tried following -
* disabled anti-virus
* tried to restart my PC, Voobly, router
I faced same issue today on Ms in addition to disability to play on NPL, I DID reconnect to solve this issue
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 RolandoMotta


Join Date: 28 March 2023
Posts:2
Posted 31 March 2023 - 6:15 am
Thank you so much Bro,;hearts ;hearts ;hearts ;hearts ;hearts its working now<3
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39334
Posted 31 March 2023 - 7:15 am
Glad to hear it's working now. :)
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 kitchens_closed


Join Date: 3 October 2008
Posts:221
Posted 7 May 2023 - 10:30 pm
@chris is there an article like that for AOE 1? I can't get a mod to work. Thanks!
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39334
Posted 10 May 2023 - 8:01 am
kitchens_closed wrote:
@chris is there an article like that for AOE 1? I can't get a mod to work. Thanks!
Unfortunately no one in the community was willing to help us to provide technical support articles for AoE I, especially a clean installation tutorial would help most new players.
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 kitchens_closed


Join Date: 3 October 2008
Posts:221
Posted 12 May 2023 - 5:01 pm
Dang. Well, thank you for taking the time to respond!


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