Hi Tech team,

I am using Airtel Xtream Fiber internet connection in India. I have a good network connection as I am residing in a Metro City. Even though I live in a good internet connection city, whenever I play Voobly game (AOE) online, I was shown as Fast Proxy to other players. So I am being kicked out from the lobby room. I have even tried Network Diagnostic tool and also Tested the NAT Traversal connection test everything shows fine and the Connection results are Pass. Yet I am showing as FP to other players. Please help me on this fixing the issue.

Thanks

You have an IPv6 address, but you require an IPv4 address. All traffic goes through our proxy server as long as you do not have an IPv4 address on your WAN port.

Hello,

I used to be able to play prior to some of these new "updates" over the last month and now I get FP's to half of the room. I am not using a router or VPN, the override default proxy server used to work but now I am unable to play. I seen down below you mentioned someone about a 4 as opposed to a 6 but I've no clue what that is in my situation or how to "fix the issue" Thanks

Until September 25th you had an IPv4 address, which explains why you had no issues until recently. Now you appear to have an IPv6 address only and all traffic goes through the Fast Proxy Server, because DirectPlay does not support IPv6.

Please call your ISP and ask them to assign you an IPv4 address. You may have to subscribe for a static IPv4 or if unavailable, you must switch to an ISP that still offers IPv4 addresses.

I had the same problem a few years ago and my ISP has assigned me a static IPv4.