Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Installed Voobly and Can not join lobbies with erro Lost Connection

Installed Voobly and Can not join lobbies with erro Lost Connection

 hathorgg


Posted 16 September 2023 - 11:39 am
Hi all,

I have installed voobly after 2 years once again and logged into my account. But when I try to join medieval lobby, it gives me an error saying "Lost Connection" with a timeout of 30 seconds.

I have aoe2hd installed via steam in my windows10 pc.

Any help would be appreciated. Thanks a lot
Attachments:
lost connection.png (file size: 37.56 KB)

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 +chris@voobly

Voobly Team


Posted 16 September 2023 - 11:47 am
Please perform a clean installation of the Voobly clean:
[You must login to view link]

Your problem may be to related to an upgrade to the next big major release of the Voobly Client.
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 hathorgg


Posted 16 September 2023 - 3:37 pm
I did the steps and I am able to join lobby. But this time I am not able to join game rooms. Saying that I need to install 1.0c or something
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 +chris@voobly

Voobly Team


Edited 16 September 2023 - 4:03 pm by +chris@voobly
If you have AoE II HD on Steam, please follow ALL steps in the self-help article:
[You must login to view link]
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 hathorgg


Posted 16 September 2023 - 4:18 pm
If i do this, will I be able to play on steam ? Cuz I want to play both on steam and voobly. Not only voobly
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 +chris@voobly

Voobly Team


Posted 16 September 2023 - 4:28 pm
It won't affect your Steam installation, no existing files will be changed or overwritten.
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 hathorgg


Posted 16 September 2023 - 4:57 pm
1- I did the steps on this page. However there was no file named aoe2 compability patch so I couldnt uninstall.

2- I unınstalled aoe2 HD and installed again via steam.

same problem keeps occuring.
Attachments:
asdf.png (file size: 356.54 KB)

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 +chris@voobly

Voobly Team


Posted 16 September 2023 - 4:58 pm
Did you install the compatibility patch and run game diagnostics?
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 hathorgg


Posted 16 September 2023 - 5:33 pm
Like I said from previous reply, There was no compabilitiy patch at setting -> uninstall screen. Only Age2HD existed and I removed it
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 hathorgg


Posted 17 September 2023 - 1:38 pm
Btw I amreally glad for your time and help. But its 2024 and its too much effort to play a game of 1999. Sounds like we are hacking into google. I just wanna make castle drop
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 +chris@voobly

Voobly Team


Posted 17 September 2023 - 5:45 pm
You are still having connecting issues with Voobly, e. g. error 5x0?
If no, please run the game diagnostics and paste us the results. Thank you.
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 hathorgg


Posted 17 September 2023 - 10:13 pm
I googled for some more solutions but ended up deleting voobly client. thanks.
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 +chris@voobly

Voobly Team


Posted 17 September 2023 - 10:31 pm
Sorry to hear that.


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