I'm sorry if I'm repeating something !!!

From today I have a problem. for 90% percent of users I am FP. I've never had anything like this.

Maybe it's because of the router at our company (I play at work )
I read about the settings in NAT Traversal and everything is done correctly.
I have IPv4 not IPv6
I have permission for Voobly checked in the firewall
In network diagnostic :
Starting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.


Please Help!

someone?

Please take a screenshot of your DNAT / port forwarding rule in your router configuration.

Can I do this without access to the router? as I mentioned, I play at work

You must create a port forwarding rule UDP 16000 to the local ip address of your computer, if you don't want to deal with FP issues. Alternatively use a VPN service, which is not recommended, as this comes with further security and privacy problems.